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Planet IIA Help & Support Need help installing the game or having trouble with a quest? You can find help from other players in the community here.

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Old 06-26-2008, 04:02 PM   #1
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Cannot Access Game Directory

Hi all,

I just installed EA, downloaded the updates, created my account, and tried to log in via the Desktop shortcut.

However, in the little light blue bar in the bottom right-hand corner of the 'Loading' screen, it says it is verifying a series of files, then it searches for updates for a few seconds ('0kb Downloading' ), and finally it says 'Cannot Access Game Directory'.

How can I go about resolving this problem?

Thanks,

Fancypants.
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Old 06-26-2008, 05:03 PM   #2
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Your problem could be similar this the one listed here:
Can't complete installation

Check to make sure your install path is correct =)
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Old 06-27-2008, 08:13 AM   #3
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I tried uninstalling and then re-installing but that didn't solve the problem.

It installs to C:/EndlessAgesR by default, rather than C:/Program Files/...could that have something to do with it?
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Old 06-27-2008, 09:18 AM   #4
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No, it is supposed to install into your root directory. The problem that the person in the thread listed above had was that the game installed into C:\EndlessAgesR instead of C:\EndlessAgesR\, which in turn put all the folders into the wrong place. Could this be the problem you are experiencing?
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Old 06-27-2008, 11:03 AM   #5
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Try downloading the patch, looks like you have hte problem where you can't connect to the download server... I have it to, its easy to live with as long as patches are put up regularly,
Download these and install.

http://www.endless-ages.com/planet-i...11-08-a-t1229/
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